Contact ISVS

International Student and Visitor Services (ISVS) provides services, events, and programs for U of A international students and academic visitors.

Our licensed immigration consultants and student advisors can assist students with study permits, work permits, visas, and social insurance numbers, and address concerns about their immigration status and emergency financial support.

We can also assist students and academic visitors with: 

  • Orientation and settlement
  • Health care insurance
  • Adjusting to a new culture and country
  • Connecting to community

Not a U of A student already? If you have questions about applying to the University of Alberta, contact the Student Service Centre

Contact an International Student Specialist

Student Service Portal

Use the portal to submit your inquiry by using your @ualberta email address

Submit an Inquiry

In-Person Support

No appointment needed. Drop-in advising is recommended if you are in Edmonton, have a study permit expiring within the next three months, are concerned about academic standing, and are facing extenuating circumstances.

Current Advising Hours

Online Advising

Not in Edmonton? Book a 15-minute online advising appointment using your @ualberta email address.

Book an Online Appointment

In-person Support

Need help in person? Visit us at the times below. Bringing a laptop can help you access documents and complete forms during your visit.

  • Mon., Tues., Thurs., Fri.: 9-11 a.m. & 1-3 p.m.
    International Service Centre (ISC), Telus Centre, Main Floor (Map)
  • Wed.:10 a.m.-12 p.m.
    Student Service Centre (SSC), University Commons, 2nd Floor (Map)